Advisors can add themselves as travelers to view their itineraries in the mobile app. Any published itinerary they’re added to will appear in the app, making it easier to review and manage. For the best experience, certain steps should be followed.
In this guide you will learn how to: |
Creating a Staff Traveler Profile (First-Time Setup)
- Select Add Traveler.
- Under Create, enter your name and email.
- Check the "Staff Traveler" option and save.
Assigning an Existing Staff Traveler Profile
- Select Add Traveler.
- Under Assign, enter your name or email in the search bar and select it from the list.
Advisors must assign their staff traveler profile to any itinerary they want to view in the app. Only published itineraries are sent to the app.
Related article: Staff Traveler vs. Regular Traveler
Accessing the App as a Staff Traveler
Once a traveler profile is created, a UserID and Passcode (App Credentials) are automatically generated and sent to all travelers, including Staff Travelers, when an itinerary is published.
Advisors can also view their credentials anytime by clicking their name in the traveler list.
Important: The app credentials are different from your AXUS website login.
Adding Too Many Itineraries (Crashing App Issue)
The Axus Travel app is designed for travelers and may not perform well with too many itineraries. Advisors should only add themselves as Staff Travelers to trips that are currently active to avoid performance issues.
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