AXUS allows you to quickly search for a hotel and autofill general details simply by entering the accommodation name. Results are pulled from your consortia, the Northstar Travel Group hotel database, Google, and your Organization Library.
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In this guide, you'll learn how to: • Search for a hotel and autofill its general information • Understand where hotel data is sourced from • Enhance a hotel booking using Google |
Search for a Hotel
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In the itinerary, start by entering the hotel's name in the accommodation field.
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AXUS will display search results pulled from:
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Your organization's consortia:
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The Northstar Travel Group hotel database:
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Your Organization Library:
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Select the appropriate hotel from the list.
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Save the hotel booking.
Enhance a Booking
Once the hotel booking has been added and saved, follow these steps to enhance it with additional details:
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Open the saved hotel booking.
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Click the ENHANCE BOOKING dropdown.
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Select Google to pull in the hotel’s phone number and website.
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Click SAVE to apply the changes.
Common Issues and Solutions
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Hotel Not Appearing in Search
If you're not seeing a hotel in your search results, try tweaking the name, such as removing special characters or using a shorter version. If it still doesn't come up, it likely isn’t listed in any of the connected sources (Consortia, Organization Library, or Google Enhance).
If that’s the case, you can manually add the hotel details and save it to your Organization Library for future use.
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