Easily import vendor confirmations into your AXUS account to streamline booking creation and itinerary management. With an email, confirmations can be assigned to specific itineraries, saving you time and effort.
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In this Guide you will learn: •How to import confirmations from vendors. •Where to find and customize your parsing email. |
How It Works
AXUS allows you to import vendor confirmations via email, automatically converting them into bookings. Supported confirmations include: Airlines, Car rentals, Rail services, Cruises, Hotels, and OpenTable
GDS PDFs, such as those from Sabre TripCase, can also be imported.
To do this, simply forward the vendor's confirmation email to your unique parsing email address. Once processed, successfully parsed confirmations will appear under Emailed Confirmations in the itinerary’s side menu. In the popup, you can select which parsed confirmations to add as bookings to the itinerary.
📌 Note: Entire itineraries from tour operators, wholesalers, or DMCs cannot be imported—only individual bookings.
Finding & Customizing Your Parsing Email
Your unique parsing email can be found in your Profile, and you can edit its prefix if needed.
📌 Important: When forwarding confirmations, make sure to use the complete email address, which includes “Bookings+” in its format.
Processing Time & Errors
Confirmations are processed through our third-party partner, Award Wallet. You can find a list of supported vendors here.
Bookings typically take 7–12 minutes to import and appear in your AXUS account after sending the email. If a confirmation doesn't appear after this time, an error has occurred, and the system won’t be able to import it.
Additional Resources
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Finding Sent Confirmations: Where can I find the booking confirmations I sent to my parsing email address?
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Supported Email Formats & Vendors: Click here
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Troubleshooting Parsing Issues: Why didn’t my booking confirmations import?
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