The first time you publish an itinerary for a particular traveler, an email will immediately be sent to them. This email will include their unique AXUS credentials (UserID and Passcode), a link to preview their web itinerary and an invite to download the mobile app. They will only need to enter these AXUS credentials once to set up the app - any future itineraries that are published will appear automatically.
The email they receive will appear to come from you and will be branded with your signature and agency logo at the bottom, if you've uploaded one to your account.
Here is a sample of the email sent to travelers: